Welcome to the Parablu Support Center
We periodically make changes to our supported software versions in order to provide you with the best level of support and performance that we can offer.
As of March 31, 2021, we will no longer be providing support for versions 2.4.x of BluVault, BluSync, and BluDrive. Our 2.5.x software series is built on a more current software stack – and as a result is more secure, robust and offers higher performance, not to mention the benefit of several new features.
These changes are being made in an effort to advance the Parablu application suite, as well as support the technologies and configurations that are most widely used and accepted.
To the best of our knowledge, all our existing customers have now moved to our new 2.5.x software version for their production workloads. In case you are still running version 2.4.x of our software, please enter a support ticket at https://support.parablu.com or email us at firstname.lastname@example.org to know more about your options to upgrade to our latest releases.
Parablu Support Team